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General Negotiation Books
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How to Deal with a Difficult Person
Reading List on Working with CROs


HOW TO DEAL WITH A DIFFICULT PERSON
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Albert J. Bernstein, Sydney Craft Rozen, "Dinosaur Brains: Dealing With All Those Impossible People At Work" (New York: Ballantine Books, 1989)

Albert J. Bernstein, Sydney Craft Rozen, "Neanderthals At Work: How People And Politics Can Drive You Crazy ... And What You Can Do About Them" (New York: John Wiley & Sons, Inc., 1992)

Robert M. Bramson,Ph.D., "Coping With Difficult Bosses" (New York: Fireside, 1992)

Robert M. Bramson, Ph.d., "Coping With Difficult People" (New York: Ballantine Books, 1981)

Dr. Rick Brinkman, Dr. Rick Kirschner, "Dealing With People You Can't Stand" (New York: McGraw-Hill, Inc., 1994)

Roberta Cava, "Difficult People: How To Deal With Impossible Clients, Bosses And Employees" (Buffalo, NY: Firefly Books, 1990)

Paul Friedman, "How To Deal With Difficult People" (Mission, KA: SkillPath Publications, Inc., 1994)

Marc Robert, "Managing Conflict: From The Inside Out" (San Diego, CA: University Associates, Inc., 1982)

Sheila Heen, Bruce Patton, Douglas Stone. "Difficult Conversations: How to Discuss What Matters Most." (New York: Viking Books, 1999)

William Ury, "Getting Past No: Negotiating With Difficult People" (New York: Bantam Books, 1991)

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