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Bibliography
General
Negotiation Books
Gender
Issues
International
Negotiation Books
Organizational
Trust Articles
 How
to Deal with a Difficult Person
Reading
List on Working with CROs
HOW
TO DEAL WITH A DIFFICULT PERSON .
. . . . . . . . . . . . . Albert
J. Bernstein, Sydney Craft Rozen, "Dinosaur Brains: Dealing
With All Those Impossible People At Work" (New York: Ballantine
Books, 1989)
Albert J. Bernstein, Sydney Craft Rozen, "Neanderthals At
Work: How People And Politics Can Drive You Crazy ... And
What You Can Do About Them" (New York: John Wiley & Sons,
Inc., 1992)
Robert M. Bramson,Ph.D., "Coping With Difficult Bosses"
(New York: Fireside, 1992)
Robert M. Bramson, Ph.d., "Coping With Difficult People"
(New York: Ballantine Books, 1981)
Dr. Rick Brinkman, Dr. Rick Kirschner, "Dealing With People
You Can't Stand" (New York: McGraw-Hill, Inc., 1994)
Roberta Cava, "Difficult People: How To Deal With Impossible
Clients, Bosses And Employees" (Buffalo, NY: Firefly Books,
1990)
Paul Friedman, "How To Deal With Difficult People" (Mission,
KA: SkillPath Publications, Inc., 1994)
Marc Robert, "Managing Conflict: From The Inside Out" (San
Diego, CA: University Associates, Inc., 1982)
Sheila
Heen, Bruce Patton, Douglas Stone. "Difficult Conversations:
How to Discuss What Matters Most." (New York: Viking
Books, 1999)
William Ury, "Getting Past No: Negotiating With Difficult
People" (New York: Bantam Books, 1991)
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